SAP Enterprise Support - ASAP to Run SAP Gerhard Oswald

ISBN: 9781592293025

Published: October 1st 2009

Hardcover

337 pages


Description

SAP Enterprise Support - ASAP to Run SAP  by  Gerhard Oswald

SAP Enterprise Support - ASAP to Run SAP by Gerhard Oswald
October 1st 2009 | Hardcover | PDF, EPUB, FB2, DjVu, talking book, mp3, ZIP | 337 pages | ISBN: 9781592293025 | 6.72 Mb

With its new support offering, SAP promises reliable operations of complex system landscapes, longterm investment protection, and a constant ability to innovate. But what exactly does this mean? What is the benefit of SAP Enterprise Support in dailyMoreWith its new support offering, SAP promises reliable operations of complex system landscapes, longterm investment protection, and a constant ability to innovate. But what exactly does this mean? What is the benefit of SAP Enterprise Support in daily SAP operations, and how does SAP support you in bringing your business processes to the next level?You will find the answers to these questions in this book.

You will learn how SAP supports you in building a central Customer Center of Expertise and an internal quality management for business and IT processes. You will read how SAP supports partner solutions, and you will get detailed information on the new maintenance strategy and all the tools and services for upgrades. Plus, you will explore how the combination of SAP enhancement packages and the switch framework enables the smooth implementation of new functionality during live operations.

In addition, you will find a comprehensive description of the services and all Continuous Quality Checks by SAP.This is the one resource you need to understand why and how to use SAP Enterprise Support.Highlights:SAP Solution Manager, enterprise edition, as a single source of truthCustomer Center of ExpertiseSAP standards for solution operationsQuality management processes and rolesIntegration testing and validationBusiness process optimizationMaintenance strategy and toolsSAP enhancement packagesSAP MaxAttention and SAP SafeguardingSupport for partner solutionsServices by SAP Active Global Support



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